Quote of the Month!
"It had long since come to my attention that people of accomplishment rarely sat back and let things happen to them. They went out and happened to things." ~ Leonardo da Vinci
Don't forget the windows when staging a home to sell
I usually buy pre-made drapery panels.
A fast and relatively cheap way to dress a room as shown here in this master bedroom I staged with rental furniture, complemented by accessories I bought for the client.
I actually get paid to go shopping and I teach you how in course 3, Taking the Mystery Out of Home Staging Consultations.
Fill In the Blanks in your Next Home Staging Consultation
Yesterday I got a call from Bob in Austin who was desperate to help his wife who had just landed her first home staging client consultation and didn't have a clue how to handle it.
It's amazing to me how often this happens. Total beginners manage to get a real paying client without even understanding what it is they've just promised to do for them.
Needless to say, Bob immediately ordered the new "Staging Diva Home Staging Consultation Checklist With Room-by-Room Client Planning Forms" to help his wife get through the afternoon with her first home staging client. I thought it was sweet that he jumped in to find a solution for her and that he was obviously very supportive of his wife's efforts at starting a new business.
The "Staging Diva Home Staging Consultation Checklist With Room-by-Room Client Planning Forms" is really two products in one.
The first part guides you through how I do a home staging consultation and the second part, the Room-by-Room Client Planning Forms, are exactly that.
I've set it up so all you have to do is put your own logo and contact information on the cover of the planning forms section and then photocopy the rest.
I've given you forms/checklists to fill out for every room in the house! You can fill it out yourself or let your client do it as you go room by room during your home staging consultation.
Then you'll have a professional looking and complete document to leave with them at the end of your meeting.
No more typing up reports after the fact and no more worrying that you'll forget some of the details. It's all laid out for you step by step, just fill in the blanks!
Learn more about the Home Staging Consultation Checklist.
Learn how you can get this product absolutely F.R.E.E. with course 3 "Taking the Mystery Out of Home Staging Consultations"
Want to be a Stager?
15 questions to ask before parting with your c@sh
Don't take home staging training just because you want "credentials" since there are none (not official ones at least). Notice I'm one of the only people offering a training program that tells you this. I could have made up fake letters to put after your name too, it's just not how I choose to do business.
Decide exactly what you need to get out of a program and then find training that offers that. Compare course content carefully and see which one covers what you need to improve your chance of success.
Since this is a completely unregulated industry anyone can start up a training program whether they've ever worked as a stager or not.
I've prepared a list of 15 questions you should ask before handing over your hard earned c@sh.
A Summer Tale
She spent the first day packing her belongings into boxes, crates and suitcases. On the second day, she had the movers come and collect her things.
On the third day, she sat down for the last time at their beautiful dining room table by candlelight, put on soft background music, and feasted on a pound of shrimp, a jar of caviar, and a bottle of Chardonnay.
When she had finished, she went into each and every room and deposited a few half-eaten shrimp shells, dipped in caviar, into the hollow of the curtain rods.
She then cleaned up the kitchen and left.
When the husband returned with his new girlfriend, all was bliss for the first few days.
Then slowly, the house began to smell. They tried everything; cleaning and mopping and airing the place out. Vents were checked for dead rodents, and carpets were steam cleaned. Air fresheners were hung everywhere.
Exterminators were brought in to set off gas canisters, during which they had to move out for a few days, and in the end they even paid to replace the expensive wool carpeting.
Nothing worked. People stopped coming over to visit... Repairmen refused to work in the house... The maid quit...Finally, they could not take the stench any longer and decided to move.
A month later, even though they had cut their price in half, they could not find a buyer for their stinky house. Word got out, and eventually, even the local real estate agents refused to return their calls.
Finally, they had to borrow a huge sum of money from the bank to purchase a new place.
The ex-wife called the man, and asked how things were going.
He told her the saga of the rotting house. She listened politely, and said that she missed her old home terribly, and would be willing to reduce her divorce settlement in exchange for getting the house back...
Knowing his ex-wife had no idea how bad the smell was, he agreed on a price that was about 1/10th of what the house had been worth; but only if she were to sign the papers that very day.
She agreed, and within the hour, his lawyers delivered the paperwork.
A week later, the man and his new girlfriend stood smirking as they watched the moving company pack everything to take to their new home...including the curtain rods.
Hey, it's summer! I couldn't resist just throwing in a story for fun, especially one with a decorating and real estate angle! I didn't write it, it was sent to me years ago by a friend. I wish I knew who the author was!
With summer schedules breaking up the usual routine, now is the perfect time to think about whether your summer will allow you to set aside two hours here and there to listen to the Staging Diva course recordings.
If you do, you'll be in excellent shape to launch and/or grow your staging business this fall.
Whether you are new to the field or your business isn't growing quite as you had hoped, I can help you.
With five courses to choose from, you can take them all at once or hand pick the ones that you feel will fill in the gaps of what you need to know.
Learning from home cuts your costs and time commitment. And did you know that I am the only person teaching home staging in the whole world that has a Masters degree in Marketing and has actually built a successful home staging business?
With course recordings and study notes that are emailed to you right after you order, you get to listen to the material as often and whenever you like!
Sandy is my Executive Assistant who does a great job of answering questions, keeping the Staging Diva Network humming, ensuring Graduation Certificates go out in a timely fashion and many other behind the scenes details. I couldn't run this business without her. Email Sandy when you need help!
I'm still accessible but with over 500 emails a day, I need help! If you ask Sandy something directly that needs my attention, she will forward your message to me.
Issue 23: Summer 2008
I'm really pleased by all the response I've received from both new and established home stagers alike to the new "Staging Diva Sales Script: How to avoid the f/ree estimate trap & turn homeowners into home staging customers in one phone conversation."
Readers find that it makes a big difference in how they talk to prospective customers and how many end up hiring them.
I'm really committed to putting an end to the ridiculous practice of doing f/ree estimates, which invariably end up being f/ree consultations. It's a fast road to burnout and bankruptcy.
So I'm pleased to hear that my new Sales Script is helping do just that. Don't forget to send me your success stories so I can write about you and give you some f/ree publicity!
I'm just back from 9 days in San Francisco, where I stayed at the W Hotel next to the Museum of Modern Art. Their hip decor is fabulous which is a big part of why I chose it for my home base. It didn't hurt that it was also part of the travel miles program I'm on and so I was able to stay there on points alone, a savings of over $3000 (you should be earning travel points, f/ree groceries, or some other bonus for using your credit card. If you're not, look at switching).
It was a great trip and the first time I completely cut myself off from business for that long a period of time. A very special thanks to my executive assistant Sandy who kept everything running so smoothly in my absence!
Ironically, National Post ran an 8-page spread on me in their Summer Homes Magazine while I was away. I wouldn't have even seen it if it weren't for an ex-neighbor who recognized me in the magazine and saved me a copy! More in Staging Diva in The News in this issue.
I hope you find the content of this issue of Staging Diva Dispatch helpful.
I welcome your opinions, success stories and/or new story ideas; it's a challenge deciding what to write about month after month!
Debra Gould, President Six Elements Inc.
Creator of The Staging Diva Program
P.S. In the spirit of summer, I decided to include a completely non-serious (though real estate related) story in the hopes that it will give you a chuckle. Make sure you read A Summer Tale in the left column of this issue!
In this issue:
Home Staging Should Support You In More Ways Than One
Staging Diva in the News
The Power of Marketing
Student/Graduate Success Corner
Quote of the Month
Don't forget the windows when staging to sell
Fill in the blanks in your next home staging consultation
15 Questions To Ask Before Parting with Your C@sh
A Summer Tale
Staging Diva Courses
Your Home Staging Business Should Support You
In More Ways Than One!
I used to race around like a mad woman trying to fit 10 homes into a week, always afraid to put a client off who needed me and fearing if I didn't see them right away they'd disappear and find another stager.
No matter what neighborhood you're in, a high percentage of your clients will be living with rooms that look like this. By the way, this was the basement of the very first paying client's house I staged in January 2003.
To envision how you'll create this 'after' from the mess takes some time and if you're looking at your watch wondering how you'll make it to your next appointment you don't have the time to think it through properly.
Then I realized that if you're good at what you do, and in demand because of it, clients will actually wait for you to be available.
This realization allowed me to look at my business in a whole new way and think about what scheduling decisions would serve my needs too. After all, we're in our own businesses, we should try and set things up in a way that will make us happy, right?
When I'm booking home staging consultations, I only book one per day. Yes, these are paid consultations, I don't do free estimates.
Somewhere in my second year as a professional home stager (I should have done this much sooner), I made a list of all the things that were driving me crazy about the home staging business and tried to figure out solutions to each.
Right near the top of that list was the sheer panic I felt anticipating the race from one client appointment to the next on the same day when there were so many unknowns:
- how long will the first appointment take?
- will there be time to eat before the next home staging consultation?
- what food can sit in my car for three hours and not make me fat (or lose control of the car) as I gobble it down while rushing to the next house?
- how long will it take in traffic to get to the second client's house?
- how long will the second appointment take?
- will there be enough time in traffic to make it to after school pick up or do I need to arrange childcare?
- when will I figure out what we're eating for dinner and buy it or make it?
Well after lots of pondering and writing in my journal about what was stressing me out, the answer finally came, "what if I only agree to see one client per day?"
Having one client per day gives me breathing room if the appointment goes longer than expected and leaves me time for all the other things I do running a staging business (shopping for clients, going to the bank, paperwork, etc.) and keeping up with home and family demands.
With that one simple change my whole outlook on the staging business changed. I was having more fun, I was calmer and paradoxically my income actually went way up!As Staging Diva students know, I'm a big believer in creating the kind of business you want to work for. In course 1, C@ash in Decorating Homes To Sell, I discuss all the possible services you can offer as a home stager. In course 4, Staging Diva Sales & Marketing Secrets to Boost Your Home Staging Business, students learn the various marketing approaches to building a staging business. But throughout I advise you make conscious decisions about your business so that you won't grow a financially successful home staging business that makes you miserable. It's not just about making m0ney, it's also about living the kind of life you want.
I've lived the life of a home stager since the fall of 2002 and learned so much through trial and error as I built my staging business.
You can figure it all out by yourself, or you can take a huge short cut to big pr0fit and start your business with what I learned the hard way.
Life is hard enough, why not build your business faster and with less effort?
Staging Diva In the News
This story also ran as the front-page story on ThisOldHouse.com and you can still find it there. Please visit and add your comments, it's a great way to get exposure for your name and that you're a stager and also to balance the negative "anonymous" comments already made.
There will be a bigger print story running in This Old House Magazine sometime after the fall. The editor decided to start the story online rather than waiting for the print issue to be released. With a circulation of over 6 million, the magazine will further expand the reach of the Staging Diva Directory of Home Stagers as a resource for homeowners and agents.
The story was also picked up on the front page of AOL Real Estate, you can still see it online here.
Home Business Magazine is featuring Staging Diva in their October 2008 issue.
National Post Homes Summer 2008 ran an 8-page feature on me and included many shots of my new house. That's my kitchen above. In fact July 26 was the anniversary of us moving in. In the last year, there have been three shoots here: one for HGTV (airing this fall or winter) and two magazines. Usually my house stands in for a staged home as it was supposed to in this article. But to my surprise they ended up saying it was mine.
Honestly, if you're a Graduate of the Staging Diva Training Program and you're not in the Directory, what are you waiting for? Where else are you going to get exposure like this among people actively looking to hire a home stager?
Michael Port sent this story to me and I want to share it with you:
One day, there was a blind man sitting on the steps of a building with a hat by his feet and a sign that read: 'I am blind, please help.'
A marketer was walking by and stopped to observe. He saw that
the blind man had only a few coins in his hat. He dropped in
more coins and, without asking for permission, took the sign
and rewrote it.
He returned the sign to the blind man and left. That afternoon the
marketer returned to the blind man and noticed that his hat was full
of bills and coins.
The blind man recognized his footsteps and asked if it was he who
had rewritten his sign and wanted to know what he had written on it.
The marketer responded: "Nothing that was not true. I just wrote
the message a little differently." He smiled and went on his way.
The new sign read:
Today is Spring and I cannot see it.
If you're not getting the sales results you want, perhaps it's time to find a new way of doing things or a new way of saying things. If you can't figure it out yourself, consider what a difference an expert can make in your end results.
I offer Home Staging Business Accelerator Coaching whether you've taken the Staging Diva program or not. In one hour I can laser in on solutions that will make all the difference to your staging business. Here's what Deanna Ryan (MN) had to say about our hour together. She books a coaching session with me every year, kind of like a business tune up:
Learn more about Staging Diva Business Accelerator Coaching
||"I want to thank you again for your business advice, I'm sure I wouldn't still be in business without it!"
If you're a Staging Diva Graduate, you also have the option of joining Staging Diva Dialog. For only $47 you get a full hour with me on the phone in a small group, to ask your questions and also learn from what other Graduates ask.
Not only that, you get a recording of the live call! These calls are held on the third Thursday of each month and I always bring a new topic I want to teach about in addition to answering your questions. You're guaranteed to learn something that will be worth at least 10 times the cost of the call!
Learn more about Staging Diva Dialog
Student/Graduate Success Corner
|Congratulations to Staging Diva Graduate Sue Kilmer of Suzy Home Stager (CA) on her excellent new logo design and getting the word out about her business. We finalized her company name during our business coaching call together and I'm so proud of the logo she had developed from there.
Sue writes, "Thanks for our coaching session! It was great and we accomplished a lot. I am getting lots of attention as people hear what I am doing. There is a very positive response and it's a lot of fun for me to see the smile people get when they hear my business name! I had a car window decal of my logo made which has led to several key conversations educating people about Home Staging. I have been offered a couple of jobs and been invited to speak at a local Real Estate gathering. They are going to do a write up on the business in our local paper too."
You can learn more about how to get an effective logo designed in "Staging Diva® Ultimate Guide: Creating The Perfect Portfolio to Sell Your Home Staging Services"
|Congratulations to Staging Diva Graduate and Staging Diva Dialog member Donna Dazzo of Designed To Appeal (NY) on renewing her Staging Diva Directory of Home Stagers for a full second year. Donna has staged some amazing properties and received great media coverage, most recently in The New York Times!
|Congratulations to Nicole Hurst of Cole House Design for co-writing an article about home staging and having it published in the July issue of New Dream Homes and Condos Magazine.
The Staging Diva Directory of Home Stagers welcomes these recent Graduates. Congratulations on getting your portfolios together and putting yourself out there for homeowners, agents and the media to find:
Learn how you can join the Staging Diva Directory of Home Stagers.
Lisa Kleino of Perfect Fit Home Staging
Serving Michigan: Northern Oakland and Macomb counties: Rochester, Rochester Hills, Oakland Township, Shelby and Troy
Patti Egan of Egan Design Group Inc.
Central Florida: Viera, Suntree, Merritt Island,
Cocoa Beach, Indian Harbour Beach, Palm Bay,
Rockledge, Melbourne, Satellite Beach and
Lisa Lan of Lisa Lan Interiors
Serving: British Columbia: Vancouver, Burnaby, Coquitlam, Port Moody, North Vancouver, Surrey, Richmond, Port Coquitlam, Pitt Meadows and Maple Ridge
Fabia MacNair of Styling Spaces
Serving Ontario: Georgetown, Halton Hills, Mississauga, Milton, Caledon, Erin, Guelph, Oakville, Brampton and Campbellville.
Levina Fitzpatrick of Home Staging Ideas
Serving Newfoundland and Labrador: St. John's, Mount Pearl, Torbay, Conception Bay South, Bay Roberts, Harbour Grace, Carbonear, Kilbride, Gould's and Southern Shore
Becky Bonetti of Home Staging Solutions
Serving: Fairfield, Vacaville, Napa, Benicia, Sunnyvale and Santa Clara California
Becky was a past advertiser who came back to the Directory and took advantage of the chance to rejoin for only $90.
Staging Diva Students and Graduates, send me your successes so we can celebrate your triumphs and inspire others! PLUS, being included in this newsletter gets you a F/ree home on my newest website. I also feature Graduates in my blog. Google indexes those stories the same day I post them, which is excellent F/ree publicity that I give you (but you have to do your part by sending me information I can use)! The more links I provide you with, the better for your business growth.